We’ve all seen website chat boxes that nudge you to ask a question. Sometimes a sales person is standing by to talk to you if you have a query, sometimes the box will inform that the person is unavailble for chat.
How do you make sure that visitors who are browing your site engage with you better?
Here is a lovely example of that.
I was doing research on visitor analytics and landed on Bizible’s website. The chat box popped up with a very relevant question for me:
“Would you like to know what Bizible tracked for your visit today?”
I got into a conversation with Taylor and later on he did send me the screenshot of the image that captured my visit details.