Note from me : “It’s been one year since I began ContactART – this blog about Email Marketing. One year has gone by so quickly! I feel happy to have reached this milestone. Thank you readers for keeping my enthusiasm up. You rock.”
I was was at the Franchise India Conference held on 21st and 22nd May 2011 talking about (what else?) 10 Awesome Reasons for Email Marketing. It was amazing to see the energy at the event. I saw and met many aspirants who want to become entrepreneurs and start a Franchise business. One of the speakers in the conference mentioned what everyone was feeling, that when you see the presentation from companies, their expansion plans and the eager entrepreneurs, you feel that this is a great time of growth for India.
I made a small presentation to the energetic crowd on why digital media is important for small and medium enterprises and why Email is such an awesome channel.
Here is a copy of that presentation.
Over a lunch, of what now I wish had been nuts and grass, I had an interesting discussion with a friend on weight management and diet. I wanted to know his secret of losing 8 kilos in 2 months. As is usual in such cases, the losing party is enthusiastic and the gaining party is subdued.
As I sat and listened with a subdued mood, I realized Email Marketing too has a lot to do with his secret. Downing another sugared-piping-hot-boiled-to-death chai, my mood was lifted as I began to think of Email Weight.
What is Email Weight? Let me explain. Many of us have a half acknowledged feeling of guilt about our weight. It’s like a fog that quietly creeps and settles on our conscience on Sunday nights after dinner. It’s a small persistent voice that tells us that we’ve had a tad too much to eat over the weekend. Weight creeps slowly on us till one day when we rummage around for that old denim jeans and realize that it no longer fits.
The key to weight loss as my friend said, was a Digital Weighing Scale. Not analog, but a good digital weighing scale. Every few grams that my friend lost, he felt more successful. Even from an 80 Kgs to 79.9 Kgs was a success since he was in the “70s” now. Every milestone made him even more motivated than ever. More than his diet or his healthier lifestyle the one thing that made a difference to his weight was that he could measure his progress to the gram. That he said was his secret.
It is one thing to have a small voice telling you to go slow on the dessert to manage your weight, and quite another to regularly measure and improve your weight.
What you can’t measure, you can’t manage.
Email Analytics Measurement
Coming back to Email Marketing, the question I asked was what is your Email “Weight”? Do you even measure your open rates and click rates? Do you know what Open rates you want to reach? What will you consider a good open rate? What will you consider a satisfactory click rate? What is your Email Cost per Click? How much time does an email newsletter visitor spend on your site vis-a-vis a display ads?
I measure the performance of Email vis-a-vis the other digital marketing I measure the goals on the website like registrations, newsletter subscriptions, white paper downloads and cost per click across the channels. You can also measure time spent on website, pages viewed per visit etc as your benchmarks.
Here is a telling report from www.juvlon.com Digital Marketing exercise:
You have an email weight problem if you are a more worried about sending lakhs of emails in 1 hour, or are worried about adding more emails to your lists than your email content. If you think that deliverability is not your responsibility, you might be living an unhealthy email lifestyle.
If you are never going to measure consistently some defined key parameters that make your email marketing a success you will be disappointed with the results.
The key to losing your email weight is to measure, measure and measure.